Case Study – A mid size implementation of Google Apps

Was going though a case study published in Computerworld (http://computerworld.co.nz) detailing the experience of a company De Bertoli Wines of using Google Apps in a corporate setup. Here is my take away:

• Company: De Bertoli Wines
• Location: Australia
• Size: 570 employees
• Pilot Started: in mid of year 2007 with 10 users
• Ramp up: in September 2007 when entire quality department started using apps to collaborate internally and with staff at offshore packaging plants
• Present Status: Trial expanded to 130 core users

Positive

• Pleased with Google Apps’s collaboration features and version control
• Impressed with its integrated calendaring capabilities

Negative

• Insufficient back-up on-site (off-site being Google’s server)
• Low level of support for Standard Edition (of course you need to pay to get support – may be they should have tried with some of the Google Partners)

Conclusion

Some great collaboration features here. However they need to understand enterprise market and start working towards that. Onsite backup is something where I think Google can start another offering or tie-up with someone?