Google Apps Setup with Plesk
- Friday, June 13, 2008, 3:22
- Google, Google Apps
- 9 comments
Many administrators hit trouble while setting up Google Apps for domains with DNS in Plesk. Here are some vital tips for setting up with Plesk
If you are hitting the wall using Plesk, just making changes to Plesk will not be enough. You have to change the DNS setting in control panel of your Name Server provider.
- You have to log in to your Server Command Control panel – which will be with your hosting provider and is is separate and distinct from PLESK. So you have to go to this panel and there you manage the DNS settings for your domain.
- Add the MX records as provided in the generic instructions for Google Apps. Make sure that you set the MX pointers to .yourdomain.com. and not to mail.yourdomain.com. The mail.yourdomain.com. record will not work correctly. Here is an example:
yourdomain.com. NS your name server
yourdomain.com. NS your name server
yourdomain.com. MX 1 ASPMX.L.GOOGLE.COM.
yourdomain.com. MX 5 ALT1.ASPMX.L.GOOGLE.COM.
yourdomain.com. MX 5 ALT2.ASPMX.L.GOOGLE.COM.
yourdomain.com. MX 10 ASPMX2.GOOGLEMAIL.COM.
yourdomain.com. MX 10 ASPMX3.GOOGLEMAIL.COM.
yourdomain.com. MX 10 ASPMX4.GOOGLEMAIL.COM.
yourdomain.com. MX 10 ASPMX5.GOOGLEMAIL.COM.
calendar.yourdomain.com. CNAME ghs.google.com.
docs.yourdomain.com. CNAME ghs.google.com.
googlexyzabcxy1ab2x3y4.yourdomain.com. CNAME google.com.
mail.yourdomain.com. CNAME ghs.google.com.
start.yourdomain.com. CNAME ghs.google.com.
cpanel.yourdomain.com. A your ip address
ensim.yourdomain.com. A your ip address
ftp.yourdomain.com. A your ip address
lists.yourdomain.com. A your ip address
yourdomain.com. A your ip address
plesk.yourdomain.com. A your ip address
www.yourdomain.com. A your ip address
- You have to delete any and all references that point to your server’s IP address that have to do with mail.
- Now login to your PLESK control panel and turn off mail for your domain.
- Within PLESK, navigate to the DNS settings, and replicate the MX settings you set up in the online DNS panel. Here also delete any DNS settings that would resolve mail to your IP address versus to google.
Wait for some time for records to propagate and you are there
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9 Comments on “Google Apps Setup with Plesk”
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Hi,
I have VPS with Plesk 9.0.0 after doing everything as it’s shown in this guide and after waiting more then 48 hours, got this…
“Email – It looks like your domain is configured incorrectly”
What can be wrong???
Here is my list from DNS settings in Plesk:
. NS ns..
. A
. MX (10) ALT2.ASPMX.L.GOOGLE.COM.
. MX (15) ASPMX2.GOOGLEMAIL.COM.
. MX (15) ASPMX4.GOOGLEMAIL.COM.
. MX (15) ASPMX5.GOOGLEMAIL.COM.
. MX (15) ASPMX3.GOOGLEMAIL.COM.
. MX (10) ALT1.ASPMX.L.GOOGLE.COM.
. MX (5) ASPMX.L.GOOGLE.COM.
/ 24 PTR .
calendar.. CNAME ghs.google.com.
docs.. CNAME ghs.google.com.
http://ftp.. CNAME .
mail.. CNAME ghs.google.com.
ns.. A
plesk.. A
Thanks for any help.
Tom
While this is fine, it doesn’t help for sending mail to other hosts which are resident on the same plesk machine. Plesk “knows” the domains you are sending to are “local” and so doesn’t route your mail externally. Your email will skip the MX look up and send the mail directly to the old/original mail boxes.
I’ve heard this is a limitation with Plesk. There is a solution but I haven’t found out what it is yet.
Any ideas, anyone?
This article has been a massive help. I first had this issue two years ago and despite lots of Googling and posts on the Groups/Help forums I never got an answer (everyone just assumes you’re retarded and tells you to set your MX records). I’d never considered it could be Plesk (I guess because I had someone else running my server back then), and having turned off the email service and changed the MX records it all works.
David, I’m not sure if my situation is different, but I am running one SMTP server and three Google Apps domains on my server and with this fix they can all send emails to each other. Previously the Google Apps domains could email each other anyway (because of how Google handles the name lookup lazily) and could email my IMAP server, but my SMTP server could not email the Google Apps domains. Check that there are no stray MX records or mail services floating around on the domains you’re trying to configure.
David; Im having the same problem – did you ever figure this out?
I usually never post. However, I found a very easy solution to your problem so I will overcome my aversion to posting if I can help you with that.Â
1) Set the MX records for your domain provider (not only within Plesk!).
2) Completely Disable Email service for Plesk (you may also wish to delete the respective emails).
3) Restart the SMTP and POP3 Email Server (to be found in Plesk/Home/Services Management).
That should do the trick. Good luck.
Please excuse, there is one little mistake in what I said:
(you may also wish to delete the respective emails) – that should be: you may wish to stop redirection of the email addresses or set up your email addresses anew within Plesk.
I followed the above instructions but im only able to send email from my apps account but when ever i try to send an email to it i get this error.
Technical details of permanent failure:Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 553 553 sorry, that domain isn’t in my list of allowed rcpthosts (#5.7.1) (state 14).
Scott
What is your domain name?
Regards
Took me a full day to give up on plesk and hopes of being able to route internal/local mail to my google hosted email.
What I was having problems with.
I moved email over to google hosted solutions. Everything was working great till I noticed emails generated by webforms and scheduled tasks were not arriving. They kept getting delivered to my mail box on plesk.
Here is how I got it to work.
I created an account with a free DNS hosting provider and created all the A,mx,and Cname name records for my domain. Then I updated my domains name servers listed with my domains registrar to the news ones at the free DNS hosting provider. Lastly I turned off email for my domain in Plesk.
Yeah, it sucks I can’t use the DNS built into plesk but at least the spam filtering from google more than makes up for it.