Google now offers service level agreement for Premier edition customers
- Saturday, November 1, 2008, 5:25
- Google Apps
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Google now offers service level agreement for 99.99 percent up time to Premier Edition customers. The Service Level Agreement (SLA) will ensure that customers get extra Service credit if they do not meet the desired criteria.
More about the SLA for Google Apps can be read on their website at
http://www.google.com/apps/intl/en/terms/sla.html
This is sure a good news for customers and is another step to reassure enterprise clients.
About the Author
Siddartha has written 173 stories on this site.
Siddartha is a senior staff writer for TecNerd.com. Siddartha is India based consultant helping organization and people across the world adopt new technologies for day to day business use. Siddartha loves to read fiction and writes regularly as a guest writer on blogs and websites.
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